@visisoft/visitor-integration
Integrates the visitor-facing side of the yalst livesupport-tool in a web page or web application
Integration
import {applyPreset} from 'https://rd.livesupportserver.de/yalst/visitor-integration/dist/livesupport-integration.min.js';
applyPreset({
preset: "embedded icon english",
serverUrl: "https://rd.livesupportserver.de/yalst",
site: "1-1",
dictionary: {
"text_offline": "Contact Us Outside Our Business Hours"
}
})
applyPreset(settings)
| Setting | Type | Description | Optional |
|---|---|---|---|
additionalFields |
String |
key-value text pairs forwarded to the chat agent or used for visitor identification | ✓1 |
dictionary |
{[key: string]: string} mapping Object |
customize texts (e.g. labels) | ✓ |
preset |
String |
name of the preset as configured in the yalst admin side | |
serverUrl |
String |
||
site |
String |
yalst license |
settings.dictionary
A mapping from keys to string values targeting most text elements. All keys are optional. The keys are described in the reference section.
Precedence of label strings
Text Launcher Button Icon Launcher Button
╱ ╲ ╱ ╲
╱ ╲ ╱ ╲
╱ ╲ ╱ ╲
╱ apply…╲ ╱ apply…╲
╱…Preset()╲ ╱…Preset()╲
╱───────────╲ ╱───────────╲
╱preset-given²╲ ╱ ╲
╱───────────────╲ ╱built-in texts ╲
╱ built-in texts ╲ ╱according to the ╲
╱ according to the ╲ ╱ preset language ╲
╱ preset language ╲ ─────────────────────
───────────────────────